Click Here to Learn How this Site Works
Home  •  Terms of Service & Refund Policy
Transparent Terms • MTN MoMo, Telecel Cash & Cards Integrated

Terms of Service & Refund Policy

Clear, transparent, and binding operating terms governing Social Boost Ghana – Best & Cheapest SMM Panel in Ghana. 100% password-free social growth, automated MTN MoMo, Telecel Cash & Cards checkout, and guaranteed SocialBoost account wallet balance refunds.

Zero Password Needed

We never ask for your account password. Only public profile or post links are required for delivery.

24/7 Automated Start

High-capacity server nodes dispatch orders automatically within 5 to 30 minutes of payment confirmation.

Wallet Refund Guarantee

Failed or partial orders are 100% automatically credited to your SocialBoost account balance for instant re-ordering.

Mobile Money PIN Security

Direct Flutterwave / MoMo STK push with zero hidden fees. Exact Ghanaian Cedis (GHS) pricing guaranteed.

1. General Terms of Service

By accessing, registering, depositing, or placing an order on Social Boost Ghana – Best & Cheapest SMM Panel in Ghana, you agree to be legally bound by these Terms of Service. If you do not agree to all stated terms, please discontinue use of our platform immediately.

  • Age Eligibility: You must be at least 18 years of age or possess legal guardian consent under Ghanaian law to conduct electronic money transactions.
  • Public Profile Requirement: Your social media account or target content must remain Public throughout the entire order fulfillment cycle. Automated server nodes cannot deliver engagement to Private accounts.
  • Zero Password Access: We will NEVER ask for, nor store, any of your Instagram, TikTok, YouTube, or Facebook login passwords. If anyone claiming to represent Social Boost Ghana – Best & Cheapest SMM Panel in Ghana requests your password or 2FA credentials, do not share them and report it immediately.
  • Platform Purpose: Our services are designed to enhance your social proof, visibility, and credibility across platforms. While we guarantee delivery of purchased counts, we do not guarantee specific secondary commercial conversions, sales, or third-party ad revenues.
  • Automated & AI-Assisted Customer Support: To provide instant 24/7 service availability, real-time order tracking, and automated MTN MoMo / Telecel Cash reconciliations, Social Boost Ghana – Best & Cheapest SMM Panel in Ghana utilizes automated customer growth systems, artificial intelligence (AI), and machine learning technology (including our digital assistant Stella). By utilizing our website live chat, WhatsApp support desk, or automated inquiry tools, you acknowledge and agree that customer queries, order status checks, pricing recommendations, and initial assistance may be facilitated by automated AI technology to ensure rapid, round-the-clock response times. Human support supervisors are available for complex escalations.
  • Rate Flexibility: Service rates and server node capacities may be adjusted from time to time in response to social media algorithm updates. All active orders already submitted are billed strictly at the rate confirmed at the time of checkout.
Additional Operational Terms

By placing an order with SocialBoost , you automatically accept all the below listed terms of service weather you read them or not.

Regarding the terms of service, it is important to understand that when you place an order with SocialBoost, you are agreeing to all of the terms listed, whether or not you have read them in full. It is essential to familiarize yourself with the terms of service and to check for updates regularly as SocialBoost may modify the terms without notice. By agreeing to these terms, you are responsible for using the SocialBoost website in compliance with the individual terms of service of any social media sites that you are using in conjunction with SocialBoost. Failure to comply with these terms may result in account suspension or other penalties.

SocialBoost rates are subject to change at any time without notice, and it is important to note that the payment and refund policy will still apply even if the rates change. While SocialBoost does strive to provide an estimated delivery time for its services, it cannot guarantee a specific delivery time, and the estimated delivery time is only an estimation. Additionally, SocialBoost will not refund orders that are processing if you feel they are taking too long, as this is a normal part of the processing time. However, SocialBoost will do its best to provide updates on the status of the order and provide a delivery time estimate as accurately as possible.

In regards to its services, SocialBoost strives to deliver exactly what is expected by its resellers, but in certain cases, it may be necessary to change the service type to complete an order. If this is the case, SocialBoost reserves the right to make the necessary changes to complete the order successfully.

It is important to note that SocialBoost will not be held responsible for any damages suffered by you or your business as a result of using its services. Furthermore, the company is not liable for any account suspension or picture deletion done by Instagram, Twitter, Facebook, YouTube, or any other social media platform. While SocialBoost does its best to ensure that its services are in compliance with the terms of service of each social media platform, it is ultimately the responsibility of the user to ensure that they are not violating any terms of service by using SocialBoost.

By placing an order with SocialBoost, you are agreeing to comply with the terms of service and accepting the associated risks and responsibilities. It is important to understand the terms of service fully and to stay up to date with any changes that may occur. SocialBoost will do its best to provide its services accurately and efficiently, but ultimately, it is the responsibility of the user to ensure that they are using the services in compliance with the terms of service of any social media sites they are using in conjunction with SocialBoost.

2. Refund Policy: SocialBoost Wallet Refunds Only

At Social Boost Ghana – Best & Cheapest SMM Panel in Ghana, customer trust and fair service delivery are our top priorities. Our refund policy is designed to be completely transparent, protecting your funds while ensuring rapid automated resolution when delivery issues arise.

Strict Policy: No Mobile Money (Mobile Money / Airtel) Cash Reversals

All deposits, top-ups, and payments completed via MTN MoMo, Telecel Cash & Cards, Airtel Money, or card gateways are strictly non-refundable to the mobile phone number or cash account. Once a transaction is authorized, we do NOT process cash reversals or mobile money payouts under any circumstances.

100% SocialBoost Account Wallet Refund Guarantee

If an order fails to deliver, is canceled by our server nodes, or is only partially fulfilled, 100% of the unfulfilled funds are automatically credited directly to your SocialBoost Account Wallet Balance.

Instant Re-Ordering

Your refunded wallet balance is available immediately. You can re-order the same service, try a different server speed tier, or switch to any other package without making a new deposit.

Zero Expiry on Funds

Your SocialBoost wallet balance never expires. Use it tomorrow, next week, or next month whenever you are ready to launch your next campaign.

Partial Order Precision

If you order 1,000 units and 700 are delivered before a link restriction, our system marks the order as Partial and instantly returns the exact cost of the remaining 300 units to your wallet.

Automated Server Resolution

No waiting days for manual review. When upstream nodes report a non-deliverable link, the refund hits your SocialBoost account balance automatically within seconds.

Detailed Refund & Order Conditions

  • Order Cancellation Rules:
    • Pending Orders: Orders that are still queued in Pending status and have not yet been picked up by automated dispatch nodes can be canceled upon customer request to support. The total amount is credited 100% to your wallet balance.
    • In Progress / Processing Orders: Once server nodes begin streaming followers, likes, or views to your link, the order cannot be halted or canceled mid-flight. If the server node encounters an error before full completion, the system automatically marks it Partial and credits the remainder to your wallet.
  • Customer Link & Account Responsibility:
    • It is the customer's sole responsibility to provide a valid, accessible public link. If an order fails because the account is set to Private, has regional restrictions, or the username was mistyped, automated servers cannot deliver.
    • When the system detects an undeliverable private link, it cancels the order and returns the funds to your SocialBoost wallet balance so you can set your profile to public and submit the order again.
  • Multiple Servers on the Same Link: Customers should avoid ordering the exact same service for the same page/post from multiple servers simultaneously. Overlapping server counters make it impossible to track accurate start/stop metrics, which may void refill guarantees.
  • Disputes, Reversals & Fraud Zero-Tolerance: Attempting to initiate fraudulent mobile money reversals, unauthorized chargebacks, or billing disputes after receiving delivery will result in permanent account termination, IP blacklisting, and removal of all delivered engagement.
3. 30-Day Drop Protection & Refill Guarantees

Social media platforms regularly perform automated sweeps of inactive profiles. While SocialBoost Ghana uses high-quality, high-retention profiles, natural drop rates occasionally occur. We protect your growth with robust refill guarantees:

30-Day Automated Refill Coverage

All packages labeled with [Refill: 30 Days] or [Guaranteed] include 30-day replenishment protection. If your count drops below the initial start count + ordered quantity, our system tops it back up for free.

  • How to Trigger a Refill: Navigate to your Orders Log. If drops occur on an eligible service within 30 days, simply click the Refill button next to the order, or send your Order ID to our 24/7 WhatsApp support.
  • Refill Processing Time: Refill requests are verified against server start counts and dispatched within 1 to 24 hours.
  • Drop Protection Window: Refill claims must be submitted within the 30-day guarantee period from the date of order placement.
  • Non-Drop Packages: Our premium organic and HQ packages feature ultra-high stick rates with minimal to zero observed drops.
4. Customer Privacy & Data Rights

We treat customer privacy with the highest standard of care, operating in full compliance with the Ghana Data Protection Act 2012 and global data privacy standards.

  • Information Collected: When using our website or submitting a guest quick order, we collect only your username/email, phone number (used exclusively for MTN MoMo, Telecel Cash & Cards STK prompts), and public target profile link.
  • Strict Confidentiality: Your phone number is encrypted and transmitted directly to MTN / Telecel's official Daraja API. We NEVER sell, lease, or distribute your phone number or email to third-party marketers or spam brokers.
  • Zero Password Access: We never request, access, or store any of your social media passwords or private account credentials.
  • Automated Support Communication: Support interactions, order lookups, and transaction reconciliations conducted via website chat or official WhatsApp may be assisted by automated AI processing models to verify order details and authenticate Mobile Money receipts in real time. Conversation logs are stored securely and encrypted solely for customer support continuity and quality assurance.
  • Right to Deletion: You have the right to request the complete deletion of your account and historical logs at any time by contacting our privacy compliance team.
Detailed Privacy & Security Provisions

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your personal information to anyone. All personal information is encrypted and saved in secure servers.

SocialBoost will only be used to promote your Instagram/Twitter/Facebook or Social account and help boost your "Appearance" only.

We DO NOT guarantee your new followers will interact with you, we simply guarantee you to get the followers you pay for.

We DO NOT guarantee 100% of our accounts will have a profile picture, full bio and uploaded pictures, although we strive to make this the reality for all accounts.

You will not upload anything into the SocialBoost site including nudity or any material that is not accepted or suitable for the Instagram/Twitter/Facebook or Social Media community.

Private accounts would not a get a refund! Please insure that your account is public before ordering.

  

  

  

REFUND POLICY

At SocialBoost, we take customer satisfaction seriously, and we strive to deliver high-quality services that meet or exceed our customers' expectations. Our refund policy is designed to be fair and transparent, ensuring that customers receive the services they paid for, while protecting our business from fraudulent activities and abuse.

Once a payment has been made and a deposit completed, there is no way to reverse it. As a result, we do not offer refunds to the payment method used. However, customers can use their balance on orders from our website, socialboost.co.ke. We do not offer refunds or cancel orders once they have been placed.

We understand that sometimes orders may not be deliverable due to unforeseen circumstances. In such cases, we will credit the refund to the customer's SocialBoost account. This credit can be used for future orders on our website.

We take fraudulent activities seriously, and any attempt to use unauthorized or stolen credit cards will lead to the immediate termination of the customer's account. We do not make exceptions to this policy. Moreover, customers should not use more than one server at the same time for the same page. If customers use multiple servers, we cannot guarantee the correct number of followers or likes, and we will not issue refunds for such orders.

Customers should carefully review and confirm each order before placing it. Misplaced or private account orders will not qualify for a refund. Customers are responsible for ensuring that their accounts are set to public before placing an order. If a customer files a dispute or chargeback against us after making a deposit, we reserve the right to terminate all future orders and ban the customer from our site. We may also take away any followers or likes that we delivered to the customer or their clients' social media accounts.

Our refund policy is designed to be fair and transparent, protecting both our customers and our business. Customers can use their balance on orders from our website, but we do not offer refunds to the payment method used. We will credit refunds to the customer's SocialBoost account if the order is non-deliverable. Fraudulent activities, misplaced or private account orders, and the use of multiple servers are not allowed, and we reserve the right to take appropriate action, including the termination of accounts and the removal of followers or likes. Customers should review and confirm each order before placing it and ensure that their accounts are set to public before placing an order.

5. MTN MoMo, Telecel Cash & Cards & Billing Terms

All services on Social Boost Ghana – Best & Cheapest SMM Panel in Ghana are billed natively in Ghanaian Cedis (GHS / GH₵), saving you from expensive foreign exchange fees, bank conversion markups, or international transaction charges.

  • Automated STK Push: Simply enter your MTN MoMo / Telecel Cash number (07XX... or 01XX...) during checkout. Your phone will immediately receive a genuine MTN / Telecel STK prompt requesting your secret Mobile Money PIN.
  • Zero Hidden Fees: What you see on our pricing table is the exact amount deducted from your Mobile Money account. No surprise fees.
  • Guest Quick Order vs Registered Wallet:
    • Guest Quick Order: Pay-as-you-go checkout for individual orders with instant automated delivery. No registration required.
    • Registered Account Wallet: Fund your wallet balance in advance to enjoy 1-click orders, wholesale bulk pricing, and priority dispatch.
  • Delayed Mobile Money Confirmation: In rare cases where Flutterwave / MoMo experiences momentary delays, your order will automatically process the moment MTN / Telecel transmits the callback confirmation. You can also verify your 10-character Mobile Money code directly in our chat or support portal.

Have Questions About Our Terms, Refunds, or an Order?

Our Ghanaian support desk is active 24/7 on WhatsApp and live ticket system to assist you with order status, refills, and wallet balances.

Chat on WhatsApp Contact Support Desk